Terms of service.

Scrub'd In Australia - Terms of Service

Welcome to Scrub'd In Australia! By using our website and purchasing our custom scrubs, you agree to the following Terms of Service. Please read them carefully.

1. Acceptance of Terms

By accessing and using Scrub'd In Australia's services, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service, our Privacy Policy, and any other applicable policies.

2. Custom Orders

Scrub'd In Australia specialises in custom scrubs with zips, proudly made right here in Australia. Please note:

  • All custom orders are final sale and cannot be returned or exchanged unless faulty.

  • Customers must provide accurate sizing and customisation details; Scrub'd In Australia is not responsible for incorrect information provided.

  • We reserve the right to cancel any order if we suspect fraudulent activity or if the requested customisation is not feasible.

3. Pricing and Payment

  • Prices are displayed in Australian Dollars (AUD) and include GST.

  • Payment must be made in full at the time of order via the payment methods provided on our website.

  • We reserve the right to change prices without notice; however, the price charged will be the one displayed at the time of order.

4. Shipping and Delivery

  • We deliver Australia-wide. Shipping costs and estimated delivery times will be provided at checkout.

  • While we endeavour to deliver within the estimated timeframes, delays may occur due to circumstances beyond our control (e.g., postal delays, natural disasters).

  • Risk passes to you upon dispatch; please inspect your scrubs upon arrival and notify us immediately of any damage or faults.

5. Returns and Exchanges

  • Due to the custom nature of our scrubs, returns and exchanges are generally not accepted.

  • If your item arrives faulty or damaged, please contact us within 7 days of receipt with photographic evidence. We will assess and, where appropriate, offer a replacement or refund.

  • Items must not be worn, washed, or altered before contacting us regarding a fault.

6. Intellectual Property

  • All content, branding, logos, and designs on our site and products are the intellectual property of Scrub'd In Australia.

  • You may not use, reproduce, or distribute any of our intellectual property without prior written consent.

7. Privacy and Data Protection

  • We collect and use personal information in accordance with our Privacy Policy.

  • Your details will be used to process orders and may be used to send promotional material if you opt-in.

8. Limitation of Liability

  • To the fullest extent permitted by law, Scrub'd In Australia shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

  • Our liability for any claim arising in connection with our products is limited to the purchase price paid.

9. Changes to Terms

  • We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website.

  • Continued use of our services after changes constitute acceptance of the updated terms.

10. Governing Law

  • These Terms of Service are governed by the laws of the Commonwealth of Australia and the State of Victoria.

  • Any disputes will be subject to the exclusive jurisdiction of Victorian courts.

If you have any questions about our Terms of Service, feel free to contact Scrub'd In Australia directly. Thanks for choosing us for your custom scrubs with zips – made with love Down Under!

Last updated: 14 July 2025